Perguntas frequentes
Tudo o que precisa de saber antes de reservar — reserva, pagamento, caução, levantamento e seguro.
Reserva
Search your dates at Zurich Airport, pick a guaranteed model, and pay securely online.
Yes — JetCar guarantees the exact model you book, never "or similar".
Pagamento
All major cards, Apple Pay and Google Pay via Stripe.
A refundable deposit is pre-authorised on your card and released after the car is returned.
Caução
Yes — held on your card and released 48h after a damage-free return.
Serviços
Our team meets you at the airport, hotel or station and hands over your car personally.
Levantamento
Our agent meets you in Arrivals with a name sign — walk straight to your car at P1.
Cancelamento
Free cancellation up to 48h before pickup; 50% between 24–48h.
Documentos
A valid licence held ≥2 years, passport/ID and a credit card in the main driver’s name.
Combustível
Full-to-full: you receive a full tank and return it full.
Seguro
Basic cover with an excess is included; add Full Insurance to waive it.
Ainda tem dúvidas?
A nossa equipa terá todo o gosto em ajudá-lo a escolher o carro certo e a planear a sua viagem.
Explore a nossa frota
Modelo exato garantido — escolha o seu e reserve em minutos.